Privacy Policy

At Harmony Dynamics, LLC ("we," "us," or "our"), your privacy is sacred. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with Soft Power Studio™.

Information We Collect

We collect information you voluntarily provide, including:

• Contact Information: Name and email address when you submit our contact form or subscribe to Lumen Letters
• Messages: Any messages or inquiries you send through our contact form
• Membership Information: Payment and account details when you join our paid membership tiers (processed securely through Substack and Stripe)

How We Use Your Information

We use your information with intention and care:

• To respond to your inquiries and messages
• To deliver Lumen Letters and membership content you've subscribed to
• To send occasional updates about Soft Power Studio offerings (you can unsubscribe anytime)
• To improve our website and services

How We Protect Your Information

We implement appropriate security measures to protect your personal information. Payment processing is handled by trusted third-party providers (Stripe) who maintain PCI-DSS compliance. We never store your full payment card details on our servers.

Cookies & Tracking

Our website uses minimal, essential cookies to ensure proper functionality. We do not currently use advertising cookies or sell your data to third parties. If we add analytics tools in the future, we will update this policy and provide appropriate notice.

Third-Party Services

We work with trusted partners to deliver our services:

• Substack: For newsletter delivery and membership management
• Stripe: For secure payment processing

Each of these services has their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from our communications at any time
• Withdraw consent for data processing where applicable

For EU/EEA residents: You have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Harmony Dynamics, LLC

Chicago, Illinois

[email protected]